Q1. What is Trio Linker Plus?
A) Trio Linker supports PS, GC & DC(including Cha Cha Amigo) on computer with force feedback mode. For other additional functions please refer to Here

Q2.What is the difference between Trio linker plus and Trio linker?
A)The main difference between Trio Linker plus and Trio linker is that Trio Linker plus can support DC Arcade stick, DC Twin stick and DC Steering wheel.

Q3.When two controllers are plugged into the Trio Linker, why does the computer only detect one?
A) Trio Linker can only support one controller. Therefore it will only detect the first plugged one.

Q4.Why isn't there any vibration on computer when I add the official vibration pack to the DC controller?
A) Trio Linker does not support DC controller vibration pack. However, PS & GC support Force feedback mode.

Q5.Why does the controller seem out of control at the start of the game?
A) Please check if the controller you are using is normal. If normal, you can go to control panel--> gaming option. In gaming option you will see "joypad to usb converter". Click property, and you can see Trio Linker interface settings. Choose Advance then mode setting. Click compatible and confirm. However, please note that in this mode, force feedback is not supported.

Q6.I have followed your installation procedure but computer still shows "unknown device", why?
A) It might be the USB port that is causing the problem. Please pull out Trio Linker from computer and restart computer. Then connect Trio Linker to another USB port on the computer mainboard. If the situation remains the same, we would suggest that you use pci port USB interface card.

Q7.The Macro I have recorded with the Macro Editor cannot be replayed 100% accurately, why ?
A) The Hardware resource usage percentage would affect the running speed of the game. In order words, the more programs running in the background, the slower the game is running. Therefore, during record and replay, if the Hardware resource usage percentage is different, the running speed of the game would be different and therefore the recorded Macro cannot be replayed 100% accurately. We recommend users to turn off other programs to release Hardware resources, so that the record and replay of the Macro can be more accurate.

Q8.Why is that my DC Arcade stick, DC Steeling Wheel and my DC Twin Stick have no response when they are connected with the Trio Linker ?
A) Trio Linker doesn't support DC Arcade stick, DC Steeling Wheel and DC Twin Stick. Only Trio Linker plus can support those joy sticks.

Q9.Does Trio Linker Plus supports wireless controllers ?
A) We have tested some common wireless controllers in the market, and the list below are proved to be compatible with our Trio Linker Plus. For those wireless controllers not in the list, we have not tested them yet.

• Pelican™ G3 Wireless and G3 Wireless Pro  PL-7008
• Hori™ Wireless Anashin 2
• Pelican Predator™ Wireless  PL-649
• LogiTech™ Cordless Action
• PS2™ Wireless Controller

Q10.I have just brought a Trio Linker, would you please replace my Trio Linker with a Trio Linker plus?
A) The postage for replacement is too expensive, which is not worth at all. We would recommend you to buy a new Trio Linker Plus.